General

What is Muses?

Muses is a mobile app in which social media influencers, brands, and businesses of all sizes find one another, connect, pool their social audiences, and embark on incredible growth campaigns. Why “Muses”? We believe that everyone is a Muse to someone—a creator who embodies a brand, the face of a business, an everyday customer. Hence: Muses.

Is Muses an influencer agency?

We are not an agency. Muses is an app — with which you can create group-based social media campaigns.

If you’re looking for guidance in developing a campaign within the app or looking to execute a larger scale campaign, please email us with your idea.

Who uses Muses?

Influencers, bloggers, brands, marketing professionals, tastemakers and business owners of all sizes comprise our most active users. Anyone with an online audience looking to improve engagement, drive sales, cross-promote and pool audiences can use the Muses app.

How do I know if I’m an influencer?

Muses considers anyone with a public profile looking to grow their social audience to be an influencer. Whether you have 300 or 3 million followers on social media, influencers offer businesses access to consumers-most-likely to make a purchase, share a post, or pass on the recommendation.

Influencers are audience experts. They have intentionally built a loyal social following and are committed to regularly delivering that consumer base with informative and entertaining content.

How do you ensure the quality of the community?

Muses is home to friends and friends-of-friends. Our Community Managers are committed to ensuring the Muses app community is safe, thriving, and fun at all times. We personally validate our highest quality users with a diamond badge which you can find on their Profile.

Our member-to-member star-ratings and reviews help you vet the quality of each member you engage with within the app. Our team is easy to reach so let us know if you have a suggestion or concern.

Membership

Do I have to apply?

Muses is all-inclusive.No application necessary! Download the app, connect your social accounts, fill in your profile, and start making connections. You can even invite your friends to join the app from the Settings tab.

Great! How do I join?

Download the app from the iTunes app store, connect your social accounts, fill in your profile with your background or brief overview of your brand or business, and start making connections!

What does a membership get me?

Everyone starts off with a free forever plan that allows for you to create or join up to 5 campaigns or discussion groups. We know you’ll absolutely love it, so we also give you the option to upgrade!

Our Basic membership allows you to create and/or join up to 10 new groups every month for $9.99/mo.

Our Premium membership unlocks one-on-one partnerships and the ability to join and create unlimited groups for $19.99/mo

How can I upgrade or cancel my plan?

Subscriptions and Cancellations all take place through your Apple iTunes account. Tap the Settings icon (the gear in the upper right hand corner) and find the Manage Subscriptions tab to Upgrade, Change or Cancel your plan. Let us know if you need help with this.

Using the App

I created an account. Now what?

It’s time to either join or create a group based on your objective.

As the creator or ‘admin’ of a group, set a limit to the number of members you’d like to have within your group, invite anyone you like, and accept and decline join requests as you see fit.

If you’ve requested to join a group, you’ll soon receive a notification as to whether you were accepted or respectfully declined by the admin.

That’s how it works! Within those groups and campaigns it’s up to you to make magic happen.

Why groups?

The quickest way to expand your reach online is to make connections. Why make connections one at a time?

Groups enable you to jumpstart your reach, encourage continued social media engagement, and provide for idea generation in ways which binary pairings simply can’t!

Furthermore, for a beginner one the scene, groups are the best place to start. They’re less intimidating and allow for you to learn from more experienced community members before creating your first campaign.

We suggestion you join an interest group to ask questions and learn the ropes and then create a campaign to put your knowledge to use! We even suggestion you invite the people you connect with in your discussion groups to join the campaigns you create. Every action within Muses is relationship based, after all.

What’s the difference between an interest group and a campaign?

It’s all about expectations and results.

Interest groups aren’t campaign-based. They act as a resource for anyone to pool their resources or perpetuate a discussion. For example, if you’re a fitness instructor, you may want to start an interest group for members to share their training tips!

Campaigns are goal-oriented. When you create or join a campaign, you’ve got a timely plan you’d like to execute before a deadline and specific results you’d like to track.

What if I don’t want to work in a group?

If you’d like to work one-on-one with an individual or business, that’s possible, too! Browse members and send a partnership request directly from any profile. Note: you’ll need to be on a Premium account to unlock this feature.

Can I message someone if they’re not in any of my groups?

You can only message the members in your group. If you’d like to correspond directly with an individual, you must do so within a direct partnership.

 

Support

Help! I need help.

If you ever encounter a technical issue with the Muses app, please email us here. For general questions, suggestions, or if an issue arises with another member in the app, you can reach out to Community Manager, Maggie. She’s always happy to help!

How do I edit my profile or adjust my settings?

Open your settings from the gear icon on the top right of your profile. Access your profile through the Me tab on the bottom navigation.

Where can I find your terms and conditions?

Great question. This link will bring you to everything you’re signing onto when you use the Muses app!

Where do I see my notifications?

Click the red bell icon located at the top right corner of your home screen. You’ll see two columns: Requests (which you can accept or decline) and message Notifications.

Looking to adjust your notification type? No problem. In your settings, you’ll find the Push Notifications tab where you can opt in and out of receiving notifications for different types of scenarios.

How else can I get involved with this amazing community?

Submit to join a campaign or get featured by Muses directly from our website or within the Settings tab of the app!

This app is amazing!

That’s not a question, but thanks! Feel free to get the word out by leaving us a kind review in the app store and sharing with your friends. And tag @muses on your posts 🙂 After all, friends who grow together, stay together.